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TSIALEE INDUSTRIAL

FAQ
Q1.Are you a factory?
A: Yes. We are a factory of car lights and motorcycle lights for over 15 years and are located in Foshan city. We have offices both in Hong Kong and Guangzhou city.

Q2. How about Quality Control?
A: We have 15 years experience with the QC team. Our defective rate is 0.1%, before we finish one good, we test it step by step, such as Beam Pattern Test, Salt Spray Test, Dust-proof Test, Vibration Test, Temperature & Humidity Test, Thermal Test, and Candela Distribution Test.

Q3.What's the lead time & shipping way?
A:3-15days for samples.
7-45days for batch goods.
Shipping by Express, Air, Special Line and Sea.  

Q4:What is your warranty
A: All of our products are entitled 1-2 years warranty.
 
Q5: How about the after service?
A: Please take photos of the defective items, after confirming the quality issue from us, we will replace the relative quantity in the next order.
Q6: What payment methods does your company accept? 
A: We accept T/T (Bank Transfer), L/C, Western Union, Money Gram. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. For a sampler, 100% payment before delivery. 
Q7: What is your main market?
A: Southeast Asia, Europe Union, South America and North America.
 
Q8: What is your OEM MOQ?
A: It is 500PCS, you can customize your logo or package. 
 
Q9: Can I get a sample?
A: Yes, we support samples in our stock list, but all costs should be paid by you.

Q10: What can you buy from us?
A: Car light, Motorcycle light, Truck light.